Privacy Policy

Last Updated: February 15, 2025

brivanthesquo is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event budget planning services and website.

1. Information We Collect

Personal Information

When you register for our services, create an account, or contact us, we may collect:

  • Full name and contact details including email address and phone number
  • Billing and payment information for service subscriptions
  • Professional information such as job title and company details
  • Event planning preferences and budget requirements
  • Communication history and support interactions

Usage Data

We automatically collect certain information about your interaction with our platform:

  • Device information including IP address, browser type, and operating system
  • Website navigation patterns and feature usage analytics
  • Session duration and frequency of platform access
  • Budget planning activities and tool utilization metrics

2. How We Use Your Information

brivanthesquo processes your personal information for the following purposes under Australian Privacy Principles:

  1. Service Provision: To deliver our event budget planning tools, maintain your account, and process transactions securely.
  2. Communication: To send important account updates, respond to your inquiries, and provide customer support assistance.
  3. Platform Improvement: To analyze usage patterns and enhance our services based on user feedback and behavior.
  4. Legal Compliance: To meet our obligations under Australian law and protect against fraudulent activities.

Marketing Communications

We may send you promotional emails about new features or services, but you can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

3. Information Sharing and Disclosure

brivanthesquo does not sell your personal information. We may share your data only in the following circumstances:

Sharing Scenario Purpose Safeguards
Service Providers Payment processing, hosting, and technical support Contractual data protection obligations
Legal Requirements Compliance with Australian laws and regulations Limited to minimum necessary information
Business Transfer In case of merger, acquisition, or asset sale Notification and continued privacy protection

4. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have specific rights regarding your personal information:

Access and Correction Rights

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Receive a copy of your data in a portable format

Deletion and Restriction

  • Request deletion of your personal information (subject to legal requirements)
  • Restrict processing of your data in certain circumstances
  • Withdraw consent for optional data processing activities

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond within 30 days of receiving your request.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments of our systems
  • Restricted access to personal information on a need-to-know basis
  • Secure data centers with physical and digital access controls
  • Regular backup procedures and disaster recovery protocols
  • Employee training on privacy and security best practices

Data Breach Notification

In the unlikely event of a data breach that may result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law, typically within 72 hours of becoming aware of the breach.

6. Data Retention and Storage

We retain your personal information for different periods depending on the type of data and its purpose:

  1. Account Information: Retained while your account remains active and for up to 7 years after account closure for legal and business purposes.
  2. Financial Records: Kept for 7 years in accordance with Australian taxation and business record requirements.
  3. Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement purposes.
  4. Communication Records: Customer support interactions retained for 3 years to ensure service quality and resolve disputes.

Data is stored primarily in Australia, with some backup systems located in secure facilities within countries that have adequate privacy protection standards as recognized under Australian law.

7. Cookies and Tracking Technologies

brivanthesquo uses cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They include session management, security features, and basic functionality.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website, helping us improve user experience and platform functionality. These cookies collect aggregated information about page visits and user behavior patterns.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

8. Third-Party Services and Integrations

Our platform integrates with selected third-party services to provide enhanced functionality. These include:

  • Payment processors for secure transaction handling (Stripe, PayPal)
  • Email service providers for communication delivery
  • Cloud hosting services for reliable platform availability
  • Analytics tools for service improvement insights

All third-party partners are carefully selected based on their privacy practices and compliance with relevant data protection standards. We ensure contractual agreements are in place to protect your information.

9. International Data Transfers

While brivanthesquo primarily stores data within Australia, some information may be transferred to other countries for processing by our service providers. When international transfers occur:

  • We ensure the destination country has adequate privacy protections
  • Contractual safeguards are implemented with overseas recipients
  • Data is encrypted during transmission and storage
  • Regular compliance audits verify ongoing protection standards

Current international service providers are located in countries with privacy frameworks recognized as adequate under Australian privacy law, including the United States (under Privacy Shield arrangements) and European Union member states.

10. Children's Privacy

brivanthesquo's event budget planning services are designed for business and professional use. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

For users between 13 and 18 years of age, we recommend parental guidance when using our services, particularly when creating accounts or providing personal information.

11. Updates to This Privacy Policy

brivanthesquo may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes:

  • We will notify you via email if you have an active account
  • The updated policy will be posted on our website with a new "Last Updated" date
  • Significant changes will be highlighted for your attention
  • You will be given reasonable time to review changes before they take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

brivanthesquo Privacy Officer

67-71 Outram St, West Perth WA 6005, Australia

Phone: +61417205837

Email: info@brivanthesquo.com

We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about your personal information.